Returns & Exchanges

At HairBuzz.com customer satisfaction is our top priority. If for any reason you are unhappy with your purchase, we will gladly exchange or refund the item. Please ship the item back with the exchange and return form included your invoice within 7 business days of receipt.

1.  Call us at

2.  Reference your order number and the item you will be sending back.

3.  Then we will place a new order for you and waive the Domestic Ground Shipping.

Place your exchange order online:

1.  Place your new order online.

2.  In the comment section reference your order number and the item you are sending back.
3.  When we start to process your new order, we will waive the Domestic Ground Shipping.